Our guarantee is that you will be 100% satisfied with your lawn mowing or lawn treatment service, or you will not have to pay for that service. Of course, we would love the opportunity to make this right for you, but if we cannot, you will not be charged. For us to honor this guarantee you simply need to email us with your concerns before your next service. Phone calls are okay too, but we would prefer written documentation. It is really that simple. We are confident you will be satisfied with our service. That is why we offer this.
In the Spring of 2016, Loyal Green shifted its focus from being a full service lawn care and landscaping company to providing lawn maintenance services only. Our focus is on providing lawn mowing and lawn treatment services. We narrowed our service offering to these two core services to ensure our crews are providing the best service possible to our clients. This change also freed up our office personnel to concentrate on our customer service, which we felt was suffering from all of the time involved in offering landscaping services. We have contacted several local landscape service providers to be able to connect our clients to the best fit for their specific landscape needs. Please feel free to ask us for a referral for services we do not offer in house.
- Auto-Pay Discount 3%
- Mow and Grow Combo Discount 5%
- Pre-Pay Discount 7%
- Client Percentage on Pre-Pay 30%
- Client Percentage on Auto-Pay 70%
- Client Satisfaction Rate 97%
- Effort We Give Everyday 100%
We offer a pre-payment option, and an automatic pay as you go option. Each of these options earn you a discount! If you would like to pre-pay, you will save 7% off your quoted price. If you pay as you go, you will save 3%. If you use both of our core services, mowing and lawn care, you will receive 5% off and this will be billed using the auto-pay format.
Pre-payment Option Explained– For lawn mowing services the pre-payment amount is based off 30 mowing services in 1 year, if on a weekly mowing schedule, or 15 mowing services if on a bi-weekly schedule. (Example: $50 was the price quoted per mowing on a weekly basis. $50 x 30 services = $1500. $1500 x .93 (7% off) = $1395.) This can be paid by check or credit card before service begins. If you sign up for service after the mowing season has begun, we will prorate the number of services remaining based off how many services are remaining in that year. In the event 30 mowing services are not required, we can refund the remaining balance or credit it to your account for the following year. In the event more than 30 mowing services are required, we will invoice you for these additional mowing services with your 7% discount still honored.
Pre-payment for lawn treatment services is based off 6 treatments per year. We can prorate the number of services this amount is based off of if you enter the program after it has begun.
Automatic Pay As You Go Option Explained– If you are an auto-pay customer, we will bill the agreed to amount (including your 3% discount) on the Tuesday following the week of your service. Our week starts on Monday and runs through Sunday. This allows you time to let us know if you were dissatisfied with the last service. If you are not happy with the service from the previous week, we would not charge you for this service unless we can make it right with you beforehand.