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Frequently Asked Questions
Can I receive an invoice and pay at the end of the month?
We no longer invoice in this fashion. We happily offer discounts to lower our quoted price for pre-payment or automatic payment by credit card which we keep on file. Very few other industries invoice in this fashion and we can longer afford to either. This is now the now the lawn care industry standard method of invoicing and receiving payment.
Are you insured?
Yes. We are happy to email your our general liability policy or our workers’ compensation policy upon request. We operate our business completely ethically and follow all of the rules set by all regulations set by the city, county, state, and federal governments.
How long have you been in business?
Ryan formed Loyal Green, LLC in 2009. He started cutting lawns in 2008 as a sole proprietor using the name, Ryan’s Lawns Done Right. He started his career in lawn care with TruGreen in 2004.
Are you licensed?
Yes. We have a business license in Boone, Kenton, and Campbell County, KY. These are the only areas in which we work. We also have 3 staff members that hold the KY pesticide applicator’s license.
Do you have a gaurantee?
Yes. We guarantee you will be satisfied with our work or it will be free if we cannot make it right. All you have to do is let us know of the issue within 72 hours of the service in question. If you have a valid complaint, we will either not charge you or refund your money immediately.
How much do your services cost?
This is going to vary from property to property. Our minimum charge for mowing and lawn treatments is $45. Perimeter pest control can be added on to your lawn treatment plan for $35, or $45 minimum as a stand-alone service. Bed weed control can be added for as little as $8 per mowing visit but will depend on the scope of work. Flower bed weed control is not offered as a stand-alone service.